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Privacy Policy

Last Updated: September 2026

At mobilespares.in, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing mobile spare parts, or contacting us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By accessing or using mobilespares.in, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may also automatically collect limited technical information such as IP address, browser type, device type, operating system, pages visited, and website usage information.

2. How We Use Your Information

The information collected by mobilespares.in may be used for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Confirming purchases and payments

  • Arranging product delivery

  • Providing customer support

  • Responding to enquiries

  • Confirming product compatibility

  • Managing returns, replacements, and warranty claims

  • Sending order-related notifications

  • Improving our website, products, and services

  • Preventing fraud, misuse, and unauthorised activities

  • Maintaining business and transaction records

  • Complying with applicable laws and legal obligations

We may also use information to communicate with you regarding products, services, offers, or updates where permitted by applicable law.

3. Payment Information

Payments made through mobilespares.in may be processed through third-party payment gateways or financial service providers.

We generally do not need to store complete credit-card, debit-card, banking, or other sensitive payment credentials on our own systems. Payment information may be processed directly by the applicable payment service provider according to its privacy and security practices.

Customers should review the privacy policies of the relevant payment provider before completing a transaction.

4. Cookies and Similar Technologies

mobilespares.in may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Remember user preferences

  • Maintain shopping-cart information

  • Understand website usage

  • Improve website performance

  • Analyse visitor activity

  • Provide relevant website functionality

You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information as a business practice.

Information may be shared with trusted third parties when reasonably necessary to operate our business and provide services. These parties may include:

  • Delivery and courier partners

  • Payment processing providers

  • Website hosting and technical service providers

  • Customer-support service providers

  • Website analytics or security providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

Such information will be shared only where reasonably necessary for the relevant purpose or where required or permitted by applicable law.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. Customers should therefore understand that information transmitted over the internet may carry inherent security risks.

7. Data Retention

We may retain customer information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, accounting, warranty and return requirements, dispute resolution, fraud prevention, and legal or regulatory obligations.

When information is no longer required, it may be deleted or securely disposed of in accordance with applicable requirements.

8. Third-Party Websites and Services

Our website may contain links, integrations, payment services, advertisements, or other features provided by third parties.

If you visit or use a third-party website or service, its own privacy policy and terms may apply. mobilespares.in is not responsible for the privacy practices, content, security, or policies of independent third-party websites.

9. Children's Privacy

mobilespares.in is intended for general customers and is not specifically directed toward children. We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

10. Customer Rights and Choices

Subject to applicable Indian law, customers may have rights regarding their personal information, including requesting access to certain information, correction of inaccurate information, or deletion where legally applicable.

Customers may also request assistance regarding marketing communications or other uses of their information.

Requests should be submitted through the contact details provided on mobilespares.in. We may need to verify a request before taking action to protect customer information from unauthorised access.

11. Communications

We may contact customers through phone, SMS, email, WhatsApp, or other communication methods regarding orders, deliveries, payments, returns, replacements, warranties, and customer-service matters.

Where legally permitted, we may also send information about products, services, promotions, or offers. Customers may request to stop receiving promotional communications, subject to applicable legal and operational requirements.

12. Changes to This Privacy Policy

mobilespares.in may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Customers are encouraged to review this page periodically.

13. Governing Law

This Privacy Policy is governed by the applicable laws of India. Any disputes concerning this Privacy Policy shall be handled in accordance with applicable Indian law and, where legally applicable, the jurisdiction of Hyderabad, Telangana.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the mobilespares.in support team through the contact details available on our website.

By using mobilespares.in, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.